Overview

Digikray respects the privacy of its users and is committed to protecting personal information processed through our email communication infrastructure.

This Privacy Policy explains how we collect, use, process, and safeguard information in connection with our services.

1. Information We Collect

We may collect:

• Account registration details (name, organization, email address)

• Billing and transaction information

• Technical data (IP address, device information, logs)

• Email delivery metadata (delivery status, bounce, complaint data)

We do not access or use message content beyond what is necessary to provide service functionality and ensure compliance.

2. How We Use Information

Information is used to:

• Provide and maintain platform functionality

• Process account registration and billing

• Monitor delivery performance and abuse prevention

• Enforce compliance with applicable laws

• Improve system reliability and security

3. Data Protection & Security

Digikray implements reasonable technical and organizational safeguards, including:

• Encrypted data transmission (TLS)

• Access controls

• Infrastructure monitoring

• Authentication requirements

4. Data Sharing

We do not sell personal data.
Information may be shared only when:

• Required by law

• Necessary for payment processing

• Required to protect platform integrity

5. Data Retention

Data is retained only as long as necessary to provide services, comply with legal obligations, or maintain system security.

6. User Responsibilities

Users are responsible for:

• Collecting lawful consent from recipients

• Maintaining accurate data

• Complying with applicable privacy regulations

7. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the updated policy.

8. Contact

For privacy-related inquiries, please contact us through the Contact page.