Welcome to Digikray. These Terms and Conditions govern your access to and use of our email communication infrastructure, services, and related tools. By accessing or using our platform, you agree to be bound by these Terms.

1. Platform Overview

Digikray provides an email communication infrastructure designed to support transactional, system-generated, and consent-based email messaging. Our services are intended for lawful, authenticated, and responsible communication only.

2. Eligibility and Account Registration

You must provide accurate and complete information during account registration.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

Digikray reserves the right to verify account information and request additional documentation where required.

3. Acceptable Use

You agree to use the platform only for lawful and permitted purposes. You must:

• Send emails only to recipients who have provided valid consent where required

• Use accurate sender identification and authenticated domains

• Comply with all applicable email and data protection regulations

• Maintain proper list hygiene and suppression handling

You must not:

• Send unsolicited or deceptive emails

• Use purchased, rented, or third-party contact lists

• Misrepresent sender identity or message purpose

• Engage in activities that harm sender reputation or platform integrity

4. Compliance with Laws

You are solely responsible for ensuring compliance with applicable laws and regulations, including but not limited to:

• CAN-SPAM Act

• GDPR

• CCPA

• Other regional email and data protection laws

Digikray does not provide legal advice and does not assume responsibility for user compliance obligations.

5. Domain Authentication and Sending Controls

All sending domains must be properly authenticated using industry-standard mechanisms such as SPF and DKIM.

Digikray may enforce sending limits, monitoring thresholds, or temporary restrictions to maintain system stability and compliance standards.

6. Monitoring and Enforcement

To protect platform integrity, Digikray may monitor sending behavior, delivery metrics, and complaint activity.

Accounts found in violation of these Terms may be subject to:

• Temporary suspension

• Sending restriction

• Permanent termination

Such actions may be taken without prior notice where necessary to prevent harm.

7. Data Protection and Security

Digikray implements reasonable technical and organizational safeguards to protect data processed through the platform. Users remain responsible for the data they upload and transmit.

Please refer to our Privacy Policy for additional details on data handling practices.

8. Service Availability

While we aim to provide reliable service, Digikray does not guarantee uninterrupted or error-free operation. Maintenance, updates, or external factors may result in temporary service disruptions.

9. Limitation of Liability

To the maximum extent permitted by law, Digikray shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the platform.

10. Modifications to Terms

Digikray reserves the right to update or modify these Terms at any time. Continued use of the platform after changes are published constitutes acceptance of the revised Terms.

11. Termination

You may discontinue use of the platform at any time. Digikray may terminate access if these Terms are violated or if continued access poses a compliance or security risk.

12. Contact Information

For questions regarding these Terms, please contact us through the official communication channels listed on our website.

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